This is called a Deed in Lieu Foreclosure or Deed in Lieu (DIL).As an option to avoid a long drawn-out foreclosure process (more painful for the lender than the borrower), your friend might be able to negotiate a deal with her lender to accept the property and wipe the slate clean.

They are $35 - 60/hr but it saves you the time and headache of figuring out how to book a journal entry for a HUD what accounts to create... oh man it's a pain ha.

And while true, my main goal is to try and prevent having to do those steps, because they are a huge pain.

Take partial pain versus the whole lost income.  

The pain point for the industry as a whole is when the million dollar house buyer says they'll pay $5,000 for the agent's services and uses the lack of a buyer's agent fee to push a lower price on the seller. 

What are some of the biggest pain points you’ve experienced?

The volatility of the markets and constantly changing guidelines have been the largest pain points from what I see.  

They need to hear that they can make a change if they are willing to push through the pain of being uncomfortable (I agree with @Cameron Tope that most people don't want to face the fact in black and white!).

Need to change that before there's a ban on French citizen...IRS is a pain, been struggling with the accountant for a year to get an ITIN and be able to pay taxes...

Plus a lot of general public started doing that which is the signal for the end... kinda like a good night club going down hill.Moreover, the tax implications for vacation home rentals vary based on how often the property is rented out and used personally.