They train their tenants that it is OK to disrespect their lease agreement and encourage them to violate the terms of that agreement.If you do not intend to inforce your lease don't bother having one.

I like the idea of having a large visual platform that can be modified along with the progress.

If you live in the Atlanta area, let's connect and encourage one another.

@John Warren Good morning John, yes this is an amazing platform!

This is supposed to encourage them to fix things themselves, or get them to be more proactive on alerting you.I've never tried it, because my concern is that tenants would instead just clam up to keep from being charged and I'd end up with a bunch of deferred maintenance nightmares. 

Accepting credit cards gives an alternative to this scenario, although credit cards on an ongoing basis would be a problem that is best not encouraged.

As a minimum, I would encourage a double glazed window with an inert gas (Argon, Krypton) between the panes. 

@Joel A.I know that I'm a little late to the party and thank you for your interest in our platform.

The fact that your tenant is trying to encourage this work around speaks volumes about what you can likely expect from them in the future.

Some agents will consider your offers a waste ot time, but others will be highly motivated to work with you because they may also just be starting, too, or are experienced and know strategies to encourage your offers.