I however do not think it is a good way to operate in the market place.  

Currently, I serve as the senior processing/operations manager for Experience Mortgage and Financial Services.

How exactly are you planning to operate your investing that those should ever be a concern?

We signed an operating agreement putting everything in writing.  

The confusion comes when new dealers/operators think the need an identity to deal in real estate, "I'm a wholesaler, I'm a buy and hold investor, I'm a rehab guy"...... what difference does it make to Harry Homeowner who or what you call yourself?"

Ive owned and operated leasing companies for over 10 years now.  

I think you've handled it well but I wouldn't do anything more than communicate "it's fixed" and give them some tips on how to  operate it properly.

Cant stand the company.To @John Matthews  If you are comfortable doing your own accounting I highly endorse Buildium - IMO for us smaller operators, its a great option, affordable and gives you all the features you need in a one stop shop plus GREAT and friendly support.  

, avoid heavy leverage (this removes an exit strategy if the market goes down) OR do not plan to sell (long enough to wait out a dip), ensure your rent rates are good enough that if they dip you can still cover your payments / expenses, get great managers or manage well to ensure solid tenants, and have enough money in reserve to operate in a bad scenario.There are a million ways to do everything in real estate.

Making sure breaker hasn't tripped is question one for me when something isn't operating.