One a 22 year old woman, and a 18 year old gay man.The 18 year old man was 17 when the contract started, and his mother co-signed as a guardian.Both tenants are polite and up until now they seem to get on well.1 month into their contract you get a complaint from the 22 year old that the 18 year old's room smell of weed.

The education is just so you know when they're actually doing a good job or just blowing smoke.To get an education, look through the free AdWords certification material.To find a pro, shoot for something more than just a one-man shop (you won't get the attention you pay for most of the time), make sure they have experience in real estate, and get and check references, etc.Learn to use conversion tracking effectively (a real pro can show you how to do this... if they don't, next.)Make sure to map your leads back to reported "conversions" - some disparity is normal, but if it's off in a big way, that's a red flag you'll want to look into.Learn to ask good, performance-oriented questions of you manager.

Young man, I will have you know that my emotional support hippo entitles me to [bla bla bla] and [bla bla bla], and if you refuse to accommodate, then you will be hearing from both my lawyer AND I will  be posting a very critical review to your yelp!"

You've heard the words before from other investors, and I am sure you have a familiarity with the idea that even if you are incorporated, people may be able to reach your assets.     

There's a right and wrong way to do it and I've seen the state come down on a few abusers.I did notice the website was very basic... first blog post was 12/1/15 so this may be new venture and it may be a 1 man show.

Should the op assume anyone responding to her thread has earned that level of mastery in corporate law?

You can have a Lock Box Sale, Lock Box Lease, Lock Box Option and a Lock Box TIC.Since a sale contract, lease agreement and a TIC agreement can all require performance by the buyer, tenant or minority holder, agreements as to default and penalties can be incorporated.

Since I'd be a middle man for the bill either way, the web-connected devices would actually be easier than city meters.

We have a handy man who will take care of all the work on the two properties. 

I think one of the benefits of you having been a mail man is that you know the areas/neighborhoods better than anyone else as you have driven by them so many times i'm sure.