But if you have one of their locks good luck.In closing I will add that if you manage only one home, or a few units, this lock may be the perfect solution for you.

Minishian,I just started my courses through License Solutions.

ServePro may be the solution for cleanup and mold remediation/removal, but you need to determine if the cost of such a service will be worth the effort.

But simple and timeless is often the most cost effective solution, because the odds that your tenant or buyer will like bamboo flooring is statistically low.

Once I learned this principle, I was able to remain calm as I worked through to a solution.4.Keep a Lessons learned log.

The end goal is to have something so we can leave behind even after the rehab is done. 1) change out locks when key is missing; Kwikset smart key, it can re-key seem to work fine.2) security system (monitoring or just stand alone) Camera would be nice. 

Just gets crowded out.Just a common conflict strategy (again, not a magic solution but just a way to approach you see in some management literature)...... actually just a longer version of what Russ and Ben say above....1) Diagnose the conflict... 

Let resident propose a solution and charge the service fees listed in your lease agreement.

It's funny that you mention the "play doctor" thing because that is what I really want to do (find solutions for people and create win-wins).

Imagine how that would go over.The only fair solution is a state income tax, but that's the third rail of Texas politics.