Not sure about cost nor customer interaction as I wasn't there, but they sent me the report and it was thorough and helpful - not overly alarming on minor issues and seemed to explain issues thoroughly.  

Less tenant interactions, less tenant conflict. 

@Dave Foster, you're awesome, always quick to provide 1031 answers on this forum. 

Look forward to interacting with everyone!

As @Dave Foster  said, each asset class needs to be evaluated with an understanding of the technical fundamentals that matter, AS IF you were purchasing those properties outright.Questions like:Were the properties purchased at the right price?

Quote from @Dave Foster: @Larry Krueger, you'll get a K1 or partnership return from the DST. 

I am currently with Long and Foster.

Again, the BiggerPockets store has some books for this or you can learn by watching podcasts, reading blogs, and interacting on the forum.

You can customize the listing like private or shared room and bath, minimum stays, security deposits, fixed or adjustable nightly rates, message and interact virtually with your guests, and get instant feedback and eventually fine tune your listing to cater to your clientele.

Interact with contractors, lenders, real estate agents, title agents, insurance agents.