There's a good chance the issue(s) you face has already been discussed and answered.Ask questions in the appropriate forum.

 My concern regarding an ongoing issue with my Stessa account.

Despite the program's claims of providing exceptional training and support, my experience with Kristin has been far from satisfactory.First and foremost, I find it necessary to address the issue of non-payment.

Insurance is definitely an issue there, and will continue to be.

They seem to have a good team but this is something not thought out it seems , in their support I do have DSTs which have had the same issue and have not been making payments. 

If you do most things right, most issues are mitigated and it's not too bad, but there's no guarantees.

Otherwise you will quickly run into scaling issues.  

This keeps them motivated.Clear Contracts: Make sure your contracts have deadlines and penalties for delays.Regular Check-Ins: Visit the site often to catch issues early and keep things on track.Scaling UpMultiple Contractors: Work with more than one contractor to avoid delays.

Clearly, shes not happy and an unhappy tenant usually results in more issues down the road, and you can bet they'll be expensive issues. 

The issues really happen when it's just R.E. agents begging for some $, pitching "I can do that too" and in reality there in breach of NAR codes because they don't have proficiency and expertise in it what so ever.