I have a tenant who is not paying rent, reject my phone calls and not responding to texts.  

It is user friendly and the reason we love using it is that you can do all management from an app on your phone if needed.

I'd be happy to hop on the phone to walk you through what I've learned with the 7 RE deals I've invested in in Indy, and what our team has learned helping over 150+ investors buy / sell in Indianapolis. 

These transactions don't included additional expenses the business incurs like meals, travel, dues, subscriptions, marketing, accounting, licenses, phone, internet, etc.

We can hop on our phone and look up the answer to any question, be entertained on social media for hours, and essentially do anything without delay. 

I would love any and all feedback on the topics and frequency of these messages. 1 Week from check-in:- Thank you again, welcome- Ask about reason for visit- Directions- Attractions in the area- Any specifics about checking in our finding their property (apartment type single family structure can get confusing for first timer which suite)- Parking Instructions- Ask for any questions we can answer ahead of time- Provide contact number if need direct contact1-2 Days Out:- X number of day reminder, excited they are joining- Ask for follow up questions- Video instructions on how to find their suite/apartment (link to video player)- Check In instructions- Wifi instructions- Parking Instruction reminder- Google Map and Apple Map links for their phone GPS- Contact number reminder for their stayEvening of Check-In- Ensure they're settling in- Confirm we want them to have a 5* experience- Contact number reminderMorning of Check-Out- Thank them for staying- Ask for feedback on how to improve amenities onsite- Check-Out Time- Check-Out Instruction2 Days after Check-Out- Thank You for staying- Ask for rating on booking platform- Offer Loyalty discount for return stay- Ask for Referral

If they don’t get off of the phone. 

Just start making phone calls.

Here are some popular skiptracing platforms and websites that investors often use:TLOxp: This is a service by TransUnion and offers a comprehensive database to find detailed personal records.Spokeo: Useful for basic information and sometimes provides email addresses and phone numbers.Whitepages Pro (now Ekata): Offers identity verification data, including phone numbers, addresses, and more.BeenVerified: This service aggregates information from various sources, giving you phone numbers, email addresses, and other details.PeopleFinders: Similar to BeenVerified, it pulls from various sources and provides detailed reports on individuals.BatchSkipTracing: Designed specifically for real estate professionals.

If yes proceed if no, get off the phone they are all going to try and sell you a different product and you don't have time for that.