There, you should find evidence of the newspaper notices.

I'm very new, but even to me it's evident that in this economy, buyers/investors are coming out of the woodwork.

There has to be some sort of court document mandating this deduction, unless the employee has agreed to allow a certain amount of funds to go into a identified account which evidently will be paid or use for their rent purposes.

Keep in mind that the deepest purpose of these records is a trail of evidence for you to use in the event of an audit. 

I am, however, very skeptical of seeing no tangible evidence that they know what they’re talking about before the transaction.

Then we totaled our car, and despite having email evidence that I authorized adding comprehensive coverage to the car because we kept having to dip into our EF for the house (which was riddled with issues - long story), the vehicle was not covered.

A few things that are evident to me, makes me believe that No, you are not getting ripped off and that you actually have a good loan, but again, making assumptions here. 

Drive around or walk a neighborhood, look for properties that show evidence of owner distress or disinterest, track those owners down and just ask if they would be interested in selling.

The proof of this is evident every day by landlords posting questions on here looking for answers to kindergarden level landlord tenant problems. 

Anything evidence you have that counters her story helps -- for instance the times your handyman tried to correct the defect, and she refused entry -- strengthens your case and weakens her case.