Hoping I can improve my service personally and hopefully other folks can pick up some tips too!

That way, they are self-managing and you are a service provider for them to handle things.

However, when there is a refinance event in the model, the cash flows are much lower because the debt service is higher.

Here's a QR code that allows non-members $25 off the conference. 

True for non-commercial residential.  

.- Put most of your effort towards becoming an incredible real estate agent, detach yourself from the monetary outcome, focus on providing value and an amazing professional service, and build an unwavering commitment to these things for the next 18-24 months.- Focus on learning over results, adding value over being the best, and actively revisting your overal goal, from there you will be setup to have an incredible real estate journey and life.I haven't mentioned anything around real estate investing because if you are committed to doing this investing for a long time, then working on your mindset, working on being a helpful and value add agent, and these fundamental things WILL help you become a successful investor.

Basically, trying to get complete coverage on property info by using more than 1 service and testing it out.

I have made contact with another employee who has tried to help answer questions and such, but still very poor responses and customer service. 

You essentially took a SFH non-investment approach and now are trying to convert a SFH into an investment.  

The going rate in vacation rentals I would say averages 20% for full service.