The builder was ultimately responsible until they delivered the finished product.

Plus the East valley is very heavy with HOA communities.

Or from anyone outside of the area, any general advice from your experience on how to find a solid property management company? 

Some examples:- High deductible policies are a form of self-insurance- Stand-alone captive insurance w/ re-insurer backstop - Group captive w/ re-insurer backstopThere are many other approaches, but the key is a solid understanding of risk profile and risk management.

@Jimmy LieuThanks for your response , would love to connect as well please provide me with your recommended referrals .

It doesn't sound like you had a solid plan before you jumped into this.

I hidden gem on the gulf coast but heavy in STR.

One drafted by an attorney stands a better chance at garnering a response but even that appears to be money down the drain.

Looking forward to all responses, especially suggestions and questions.  

Congratulations on your success with long-term rental condos—buy and hold is a solid strategy.