If you did not like that experience, maybe you should try a smaller company to get a more personalized service experience.  

By 2030, we want to have grown a portfolio of over 100 units, created a property management company that manages an additional 100-200 units, and, finally (and most importantly), we will have established a non-profit that is focused on quality, affordable housing that specializes in providing housing and resources at/on the "services cliff" alongside financial counseling and first-time home buyer education in our target area.Our target area is the Springfield, MA and Hartford, CT areas with dreams to expand to Central Massachusetts (Worcester, MA), Southern New Hampshire (Nashua, NH), and Southern Connecticut (New Haven, CT).Would love to meet up with likeminded individuals in our area!

Many banks securitize their loans (bundle them together) and sell the loans to Fannie Mae or Freddie Mac, while continuing to service the loans, that is collect your payment.

It’s interesting how you mention that offering flexibility as a lender has opened up opportunities for borrowers to pursue deals they might not have otherwise been able to.As a private money lender, I'm always looking for ways to improve my services and better support investors like yourself.

I'm currently working with a lender that has a $50k minimum, and his rates and customer service have been great so far.

.: Well, what do you think about people that make a slightly educational post then have one of their VA’s on a different Bigger pocket account ask a question about the services that the OP provides and the OP makes a layout of the services they offer?

The primary requirement is that the expected rent would cover the mortgage on the home - and that expected rent is typically determined by a combination of the appraiser and some service like airdna (a site which determines fair market rent).

Our cleaning fee covers professional clean, laundry service, and consumables. 

For rentals in an LLC, most lenders look at the cash flow of the property (aka DSC Ratio: Debt Service  Coverage) and your credit score rather than your personal income.

At our wealth management firm we have CPA's on staff, we provide overall wealth management services for high net-worth clients.