I do know my usual banker has moved from the commercial side to residential.

I guess, just like in residential, sometimes its easier and less expensive to just bulldoze and start new then trying to do an addition. 

If greater than 30 days' average, it could be considered residential. 3) Passive, Nonpassive or somewhere in between?

One LLC holds a self-storage facility, one has my property management business, one has residential rentals, and one has commercial rentals.

Feel free to ask if anything else comes up along the way always happy to help a fellow investor-to-be get going in this crazy, rewarding industry.Take care, Pat & JasperTurning investment visions into REALITY in Phoenix, AZ - Ranked #1 for residential real estate growth and opportunity by PwC

No one can 100% answer you what you can do here.The one general question I would give my opinion on is if the resident is responsible to pay for the damages, do no wait to use the security deposit.

I've heard Wolfgang Croskey talk about it as well, as well as some other people in the Residential PM space.Surveys might do the same thing, but I don't know enough about NPS to talk about it. 

I'm particularly passionate about Multi-family both residential and commercialOutside of real estate, I enjoy cooking, grilling, and working on cars.Excited to learn and connect with you all!

If I send a LOI (Letter of Intent) do I still need a representative like a RE Broker for residential properties? 

You can't buy rental properties in an LLC unless the LLC has two years of tax returns to show and you can't transfer from personal to an LLC on a residential or the loan could be called.