These are professionals with additional training and a stricter code of ethics.

My PM ordered the microwave online and is telling me the microwave and labor was $130 more than Lowe’s and won’t account for the difference.

Joe These days a lot of local governments have the records online.

I came across an online course professing that you don’t need to visit or live near the properties you manage.

Ultimately it may be too pricey for them but they've already moved in, I'd ride that train until they got there.

The last point I would make is that people sometimes think of Mexico as the wild west, because information is much harder to come by, especially online in English. 

Why would someone with years of experience hop onto an online forum just to mess with you?

Assuming tenants can place their maintanence request online, is that through your property management software (e.g.

We have a PM and communicate wiht them. when we did not have one long ago we did not have any app or anything. we had them pay online or mail a check and put $ in quickbooks and if there was an issue they would call or email us.

Every system you try will have flaws, or you may salivate over a feature that appears in other software.Some familiar names are mentioned frequently: Stessa, Apartments.com, RentRedi, TenantCloud, Innago, RentManager, Avail, Rentec Direct, Doorloop, etc.I recommend conducting thorough research on each app online to understand their offerings, pricing, etc.