Website had no useful functionality; every booking was ultimately done manually after receiving phone calls/emails from their representatives.

In order to send them the video you would need to get their email or phone and to solicit either is against Airbnb rules.

U know the ones on Real estate signs.. you hit that and it attacks your phone..

My golden rule is to answer every phone call and tell the truth.

Here’s a story that illustrates this point perfectly.A few years ago, Dylan, one of our team members, was at home on Christmas morning with his family when the phone rang.

Happy to explain the process that I followed on a phone call.

He does try to motivate people to pick up the phone and make the calls.

I don't even want to know how you get locked in a bathroom (the lock is on the inside to keep people out)....and have a phone with you to call a locksmith

After having a phone call with seller and coming to a verbal agreement on terms for selling financing, what is my next step?

Tell them your plan and they should be able to lay it all out for you in one phone call.It's way better to have professionals who you can turn to, rather than try to learn everything yourself.