We are looking forward to communicating with many of you and learning from any and all of the experience you are willing to share with us.

I rarely even need to communicate with my cleaners at all since it syncs with my calendar and automates the payments. 

I understand if you're a startup and can't make something happen; failing to communicate is beyond unprofessional. 

What infrastructure has to be in place to prevent the client from dealing exclusively with the partnering firm once they begin communicating.

I promise it beats trusting social media gods.Investor list nurturing requires consistent communication.

Just like any other relationship, communication is key. 

I would be focusing on cleaning up bookkeeping, communication portal with client, vendor list management, payment processing, etc. 

Relationships and communication is huge and that's what we try to focus on.

Even local title companies are turning down business for land sale without a very clear and open communication of all parties.  

Will just help you out as you shop around.Final note: if you liked working with this PM (other than the lack of communication on maintenance), maybe ask them for quarterly pics/etc of different parts of the property in order to find a solution to this issue for the future.