That could possibly be preventing traffic.

Maintenance department (are there preventative maintenance procedures?)

That way you can take your next steps and know what's going on with your assets and prevent future problems from coming out of this.

That is in the contract as a deterrent to prevent an owner from using our services to find a high-quality resident and then moving the management, thereby hurting our reputation with the residential community. 

We deliver our properties free of both (noted as such in the lease) and then contractually make the tenant liable for prevention/termination. 

However, be mindful that preventative maintenance, such as HVAC servicing, can arise even with recent renovations.

Moving forward blindly on that deal would have put our investors money at risk, which isn't an option, so WE took a $60k haircut to prevent that.

Even the best property management companies (PMC) struggle with:- Finding reliable handyman and contractors (ServiceTechs)- Same with affordable ones- Tracking preventive maintenance- Tracking previous work for potential reoccurrence warranty coverage- Understanding tenant reported problems, so the correct ServiceTech can be dispatched- Determining if tenant is at fault for an issue & should be charged - and will proof stand up in court?

Communicating timelines and expectations upfront can help prevent losing good prospects to other properties.I'd say it's a potential red flag if they want to sign the lease without viewing it.

@Mark Ainley sent out an email in regards to these fraudulent tenant apps recently and they also have some great strategies they use to prevent it.