Is there a customer service phone number that I could use to contact someone at BP? 

Nothing is ever the tenant's fault and the system always blames the owner/PMC.This is why we record EVERY phone call, save every email and will NOT allow our staff to use personal cell phones for texting.

They are 3/2 16'x80' Mobile homes.

Hey Daniel, I got a good title company that pretty much only deals with investors and they have been doing a great job and always available to answer the phone and help out! 

Is it possible to have a phone conversation? 

You can request a hardcopy by calling (800) 226-9101 or (850) 488-1122.Include all allegations and supporting evidence, such as photos and timelines.Mail the form to:Department of Business and Professional RegulationDivision of Florida Condominiums, Timeshares and Mobile Homes2601 Blair Stone RoadTallahassee, Florida 32399You can also fax the form to (850) 488-7149.What happens next?

If you get complaints, remind all parties that noise travels, they were warned to be quiet and respectful of their neighbor, and that repeated issues may result in removal.I have an apartment building where the downstairs renter can hear the upstairs neighbor talking on the phone when it's really quiet at night.

So, I have money in vacation communities, apartment complex's, mobile home parks and even a manufacturing plant.

See if they answer the phone. 

You can probably try this yourself with a letter or maybe even a phone call.If that doesn't work pay an attorney $400 to write a letter.