Actually go through it with them, make sure they understand what they're providing and what you're providing. 

All of those things, unfortunately, increase during a recession, providing a safer base case for self-storage than some other assets.

In fact, if you provide a copy to your family/friends who are interested, you would be showing them that you want full transparency and protections on your transactions and treat their money as if it were you own. 

They provided me with a great opportunity to begin my first Fix and Flip.

The only difference is, you would also provide POC for tenant (might just be for AL but tenants had certain agents they were under) the notice as well, so they know what's happening as well.  

I'll probably call my credit card company and tell them they defrauded me and refund me money to cancel the transaction since they are not providing the service they promised they would. any other course of action recommendation from bp members would be greatly appreciated? 

I'd like to explore card operated laundry to provide that as an option for tenants, to offset the cost of running the washer and dryer while I pay for utilities. 

It sounds like you have a solid plan in place, and I'll provide some insights and advice based on your questions:Maximizing Investment Longevity:It's a smart move that you're house hacking with an FHA 203K loan, remodeling for appreciation, and then refinancing to extract equity for other investments.

So they provided much more value than they got in commissions in my experience and set me up for success in my investing career.

Your cleaner may have had a whole team there working on the house, especially for a conversion from residential to STR.bottom line, the rate is not unreasonable if a deep clean was provided and done correctly.