But as a happy, satisfied customer, I didn't really feel the need to go online and review them, to try and balance out their other low-score reviews. 

However, if your desire to grow the business and serve more customers, you have to dilute the equity to hire the best talent and build the right team.

Our agent team in the area is mostly dedicated toward servicing investors, and we also have a successful monthly meetup group running in the Pittsburgh area if you're ever in the city.

If you don't think you have the time to do it now when everything is only neat and on paper you definitely will not when it comes time to dedicate time to the property.  

We are also in escrow on 5 custom home lots.

Fact being there are way more thriving small businesses in Northern Liberties. there will always be a nice chunk of Frankford-Kensington sections dedicated for intense riff-raff. 

If you ever have a listing and want to buy it, I would suggest that you follow local custom and consider cancellation of your listing agreement prior to buying.

The key is knowing your customer.

You dont have to do custom cabinets, but please think style, not just cheap.

Register an LLC, get bonded for like $5k (I think insurance premium is like $100 annually), get some commercial cleaning equipment, build a simple yet detailed website of your services with some nice photos, make flyers (I've used miamiflyers.com) with a promo of like $200 entire home up to $2,000 sq ft 1st time customer up to 4 hours of cleaning services (you'll probably need a partner to help out to make things easier for you).