They are beyond huge and one arm doesn't have a clue what the other is doing. 

Typically they will only perform repairs for items that are considered "health and safety" issues, and not being able to take a hot shower isn't considered a "health" issue. :) It doesn't hurt to ask, and maybe tell them you'll have to cancel the contract because you won't be able to get the financing you need if it's not fixed.

The chimney liner is a safety issue, to prevent carbon monoxide from the combustion exhaust from penetrating through the chimney into living spaces.

But as time went by, she had to dis-arm the alarm remotely when the contractor was scheduled to come over if she was at work, and of course, forgot to do that once or twice and he couldn't get in.When she moved, we removed the alarm panel that she had left behind, and that was that.An SFR that we own had the pipes stolen while it was vacant, a week before the new tenants were to move in.

At reported 26% expenses, well........4.35% for a 10/1 ARM is not a bad interest rate.

At Tenant’s expense, Tenant removed the broken glass, and when Tenant attempted to stabilize the window, said glass broke on him, lacerating his arms.

@Tim Chasteen To find out about a local market go to IREM.org search for ARM certified property managers.

The part that concerns me is that there is no safety deposit.  0.  

Terms are 5/1 ARM with 10 year balloon amortizes over 30 years.  

Don't take any risk with safety.