(Why don't they allow us to post a counter-argument????)

The customer who will never do a deal.

Recency bias gives greater importance to the most recent event, such as the final lawyer's closing argument a jury hears before being dismissed to deliberate.In 2021 and 2022, recency fallacy told us "keep buying short term rentals, because they have been going up and will continue to do so.  

I had an 8 hour surgery that day and my husband and I (mainly him) worked on uploading our custom lease after the surgery and we were going to send it to her that evening.

But this begets the argumentation that 30 day-90 day stays are part of STR, not that they are part of LTR.  

That being said, I read some (old) reviews that said payments had been hung up (withdrawn from the tenant but not deposited into the landlords bank account longer than 10 days) and customer support was ZERO and their 'ticket' program kept automatically closing out the ticket request without resolution.

Good customer service and coverage.

Honestly the high fees combined with lack of transparency and high appraisal costs, a whole month of UW (longer than normal), etc. would make me want to switch lenders right away because IME the lenders with high fees and high appraisal costs who drag their feet like this also tend to be the ones to continue delaying, have things get stuck in underwriting, say one thing while delivering another, have poor communication especially between UW and origination, bad customer service, can't close when they say they will, etc. and it can be a total nightmare. 

lol IDK how late this response is lol but just for anyone still looking I use https://www.superiordryervent.com/ great company and great customer service. :) 

I almost picture it as a customer success team within a business.