I am looking into strategies for this situation and wanted to look into the idea of selling the home and subdividing the land.I am not entirely sure how the subdivision process goes so I am looking for explainations or resources on that, as well as how to analyze the potential profitability on subdiving.

David Greene's long distance REI book would be a good resource to read. 

Here are some recommendations for you:Find and connect with other BP members that are in your area: http://www.biggerpockets.com/meetSet up keyword alerts to be notified of the topics that interest you: http://www.biggerpockets.com/alertsRead Beginner’s Guide: http://www.biggerpockets.com/real-estate-investingCheck out BP Podcasts: http://www.biggerpockets.com/renewsblog/category/podcast/Wishing you the best!

Here are some recommendations for you:Find and connect with other BP members that are in your area: http://www.biggerpockets.com/meetSet up keyword alerts to be notified of the topics that interest you: http://www.biggerpockets.com/alertsRead Beginner’s Guide: http://www.biggerpockets.com/real-estate-investingCheck out BP Podcasts: http://www.biggerpockets.com/renewsblog/category/podcast/If you wish to tag someone in the conversation on the forum, type @ followed by their name and then select the name of that person which should appear below the comments box.

*looks at her bookshelf* Of his, I read (according to my bookshelf)- The ABCs of Real Estate Investing, Guide to Investing, OPM- Other People's Money, Real Estate Loopholes, Increase Your Financial IQ, Before You Quit Your Job, SalesDogs, and The Advanced Guide to Real Estate Investing.

I've been reading the forums and gaining insight from as many blogs, podcasts, and guides as I can.

She may also have more resources for you.

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.I hope this basic guide helps.

Also local architects that have worked on similar projects are a good resource and can help guide you through the process.

If you need more ways to find motivated sellers and properties, I wrote a few BiggerPockets blog posts about finding them online, offline, and through relationships, that you might find helpful:https://www.biggerpockets.com/blogs/8814/72016-55-resources-to-find-real-estate-deals-onlinehttps://www.biggerpockets.com/blogs/8814/71506-27-ways-to-find-off-market-and-wholesale-real-estate-deals-offlinehttps://www.biggerpockets.com/blogs/8814/72664-35-relationships-to-help-you-find-more-houses-to-flip-or-wholesaleInterested to hear how you’ve been, in terms of the cold calls and D4D since you started.