Some ideas that come to mind: -Yeti style mug or Swell water bottle with your logo on it (filled with candy). 

Appreciate any advice

Sometimes its hard when you built a trustworthy and reliable team to not continually using them but you can always use them in different assets classes and investment types in the same general area for a good size of your portfolio.You live in a nice spot as Cincy and Columbus are only an 1 hour away but those markets are pretty hot right now.. and Indy has always been known for a solid rental market..

This is causing more wear and tear on what the house is made for, and the water bill im sure is going to be through the roof.

(water coming through ceiling) The owner says the tenant is required to do the maintenance.

Can't answer the question without knowing specifics on why you think your current props aren't so hot

If a house is on a well then buy an water purification system, they are also available for purchase and installation. 

Sounds like a mix of not being the best deal, unvetted refinance rate expectations, and water leak are impacting your expected cash flow.

The tenant just put duct tape over it so no water could soak into the wood below and kept on using the countertop.

House took in 3-4 in of water.