Ironically when I first hired them their service was quite good. 

Here's another - the city literally hired a team of 7 people who do nothing but drive around looking for long grass to mow and then bill the homeowner (usually an investor) $270ish for a single grass cut. 

From my information gathering, it seems Ohio (e.g.

There are so many information on loans.

I was looking for any information on that area as far as it being a good investment area for long term rentals.

Any help and information is appreciated.

Still, the bill still doesn’t allow landlords “to refuse to rent to a tenant solely because of prior evictions or alleged damages” or “solely because of prior convictions or arrests” without “reference to additional information provided.” ... 

Yes, there is a lot of knowledge out there - some you'll  have to pay for and lots of information & knowledge for FREE. 

Your expectation of a return response to your text was condescending; it wasn't so much communicating as it was informing them of what you expected from them.

If you can't and have to hire a PM, I recommend you get some kind of "guarantee" from them that they will replace the tenant for free under certain conditions.