So many choices I need some input.I want to do something orange or copper in color and canopy style or metal.

I bet you’d eliminated 1/2 the tenants with that rule.

I personally give tenants that choice, many landlords do not.

If I did the refi I would need to use some of the cash to pay the mortgage off slowly, which in my mind seems like a bad choice? 

However, she is a bit of a pro and may try and drain me which makes me think sticking to the eviction process will be my best bet.

Cash for keys works pretty well too and may be your easiest choice of action.

We’ve tried to tell them that we don’t really want damage their credit but they are leaving us no choice.

@Eric SalgadoYou bet!

It's a personal choice, but I'd do the same thing if I was in your shoes.Another option to consider is doing a cash-out refinance, keep it as a rental, and use those proceeds to BRRRR with.

It's essentially like a credit card sign-up bonus, they're betting you won't pay off that balance quickly.