They are already ignoring you no reason they will respond from a letter.You can also post notice that you and/or the city are going to do a health/safety check as you are nervous that maybe they are not well. 

@Charles Renn That's good input for a safety margin, I'll keep that in mind.

And by that extension, have you provided adequate safety instruction and items (life vests, stairs, etc.) to safely utilize the water feature? 

I'm confident I can increase rents to reflect home prices and still allow a margin of safety (even if it's not as strong as it used to be). 

I'm looking for some advice on how to prioritize improvements on my property for this year with a fixed budget.

I've been doing a lot of research in the triad area North Carolina.I'm trying to hone in on an area while simultaneously trying to prioritize exactly what I want to buy.

I know I just added to working out your dilemma, but real estate investing and ownership is personal and takes many different factors like safety and growth. 

If I get a deal first I can advertise it and if it's good, I think cash buyers will find me.If I get the cash buyer's list first, I have a bigger safety net in terms of time before closing to sell it off. 

We have had tenants in each unit for a year now, tiny token tax bills because the units have not been recorded as completed and sold etc.2) How does a customer turn up the pressure in a way that the title company will take notice and respond to prioritize and fix the issue? 

The Order does not prevent you from being evicted for(1) engaging in criminal activity while on the premises;(2) threatening the health or safety of other residents;(3) damaging or posing an immediate and significant risk of damage to property;(4) violating any applicable building code, health ordinance, or similar regulation relating to health and safety; or5(5) violating any other contractual obligation of a tenant’s lease, other than the timely paymentof rent or similar housing-related payment (including nonpayment or late payment of anyfees, penalties, or interest)