Reach out before, reach out the day of ("feel free to check in early"), during the stay ("need any tips on where to eat?")

I can't quite wrap my mind around how to ask this question.

I am dealing with AJ Scutaro, who is my project manager and quite thorough on most of the projects.

NOw to be fair in our market this would be quite rare..

I have one 4-room house for students in a smaller, Southern public university market (heavily commuter, growing its out-of-county population) and I don't quite understand the timing of this particular area. 

Seems that they have quite a few in the areas I invest in Cleveland, OH.Just wondering if anyone has any experience working with them or recommendations/cautions?

@Ryan, unless you are a spreadsheet wizard, building one yourself could be quite time consuming ... 

The rising property value has increased the taxes to the point where it is eating a lot of my cashflow.

A lot will depend on what type of real estate you want to become involved with; rentals, flips, wholesaling, brrr, singles, multi-family, commercial, etc.Here are a few suggestions:  (especially for singles and small multi-family)  concentrate on the best school district, get the worst house on a great block, stop your car and get our and actually speak to people working on their yard or just sitting on their porch, eat at a local mom/pop coffee shop--sit at the counter and speak to the waitress and customers.  

I'd like to take you out for a bite to eat and pick your brain on the concept and how you are using it.