Thank you all very much for your responses! 

My wife and I prefer to scale slowly but with rock solid finances so that we can sleep at night.

Is there anything that is my responsibility that can cause this?

Thanks for the response, I'm just a real estate agent right now, but I was thinking about getting a MLO license to service my personal purchases to make them more affordable.

Tenant was responsible for 100% of the water bill.

Patrick,Thanks for the response.

For heavy tourists markets where there are several STR management companies who have websites, most direct booking individual websites will not even be able to compete with that.But if you work on your social media presence, social media ads, and routing return guest through your direct booking website, you are building a base of clientele which makes you less dependent on the whims and algorithm changes that the big OTAs have.  

Thank you your timely response.

No that would be your responsibility as the PM.

Thanks so much for your responses @Lauren Kormylo @John Underwood, @Jason Charlton @Michael Baum.