They don't ever mention that they specialized in capital raising for those several deals and certainly make no mention of having zero acquisition or asset management experience.

If your cash flow is near zero and you are not in a high appreciating market it is not really worth investing in real estate.

It depends on your goals, your risk tolerance, what arena you want to play in, and how much or how little capital you want to invest, among many other things. 

Do you cancel their old insurance policy and just start a new one with your name on it? 

Even within the same company different offices may have different policies.  

Went through the LLC battle in my head several hundred times, and ultimately landed on an umbrella insurance policy as the band aid to hold over my liability anxiety.  

What is your late rent policy?

Thought this might also benefit you.1st pillar is avoiding unnecessary and risky activities (don't drink and drive, insurance generally won’t cover your poor decisions) and take good care of your investments - these simple steps will help you prevent lawsuits before they even occur.2nd pillar is a good insurance policy as that cover the majority of your exposure.

We're quite fortunate in that we have zero debt, I work in IT and the wife works in Education. 

I am looking for an alternative to my current landlord policies for 5 houses.