However, just because that rate is already agreed upon there is ALWAYS an official work order that has the residents info, a description of their issue, a description of what my tech did, the parts used and a time they arrived and a time they finished.  

She got squirrely when the police arrived, and later one of the policemen told me it was actually HIS blood on her!  

Tuesday, Luckily we found a portable Swamp Cooler, delivered, installed before the guy arriving home from hospice.

Should we re-sign with witnesses when they arrive?

She was there when my husband and I arrived.

I was lucky, I billed them and they paid it.In retrospect, I'd measure the tank at turnover, pay the departing tenant for their fuel that they bought (use that day's price, it's the only fair way and it's how it's done when you buy and sell and property) and then charge the arriving tenant.  

Monday rolled around and he told me he had made a mistake and there was just blockage in the line 15 feet under the foundation and that he had cleaned it before I had arrived (He was there for 30 minutes before me and had no access to the inside of the house).

A couple of other screening techniques I learned while lurking around here on BP.If he arrives in his vehicle is it a mess or well maintained?

When my handyman and myself arrived they pretended to not be home. 

fire dept disposed of the grease and the pan when they arrived, fire was already put out when they arrived.