You will find the right people to learn from on bigger pockets, so just stay active.

@tim millazo It's great you mentioned that first point because I was thinking that staying in the house (6 unit 1 house) would take away a good chunk of what I could be making and you're reasoning is sound...thanks for mentioning that!

After receiving the notification of change in servicer, the borrower called with a desire to stay and reinstate.

I also like Jim Cramer's Stay Mad For Life and Get Rich Carefully. 

Secondly, when our rental properties that we purchase using the 1031 are bringing in rent, can we collect that money that comes from tenants, or does that need to remain in the 1031 for the 12 - 18 months that the 1031 has to stay open?

She wants to stay on the Eastside. 

It takes a little time to contact them, find out if they want to stay, provide written notice of the rent increase, produce the document and then actually stay on them to get it signed.   

Then I ask things like why are you leaving your current apartment, how much were you paying, how long are you looking to stay, if they have any pets, do they smoke. 

What to look for and what to stay away from...

The details are mostly different (and this is what most people focus on) but the general theory of what drives them stays the same.