The North has been the desired area to many investors for a while now, but I am seeing many investors shift focus to the downtown and near East Side areas as point of entry has risen in the North and appreciation has slowed. 

I'm not looking to nit-pick the finer details of maximizing ROI so much as I am looking to hear from people who have used this strategy and to find out the up/down-sides of it.Thanks for the thoughts!

Its a duplex that needs a little rehab at least on one side to get a tenant in it.  

@Ryan BehnkeI would say it depends on where you want your rental properties to take you (is it a side thing or your full time job?)

It will go under property management It needs:A/C  - Hot-water heaterKitchenAppliancesFloorPAINT - the current colors are amazing. 

It had been on the MLS for a few hours and we made an offer, our agent got it under contract by the end of the day, which was great, because the market was hot and we thought there would be some competition.

As a simple hot take: The deal comes first.

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.I hope this basic guide helps.

You may end up in more hot water as a result. 

As a side note - if you do pursue this property, make sure to do your due diligence on what the actual lease terms are for the current