Let's op back to the page 2 of the fundamentals of RE, the concept of ownership and the description of RE.

Since they don't have individual legal descriptions, I don't see how the mortgagee could do partial releases either, but maybe. 

Looks like the founder came from the marketing and agent training side of insurance.The description of the training was artful.

OK, here's a more detailed description of what I would like to achieve. 

I made the mistake of believing his description and quoting him over the phone.

Try to get the full legal description of the property first to make the search easier, but you might be OK with a street address.Did you check to see if the county tax records are available online?  

If a deal meets the description in 61.34 of a "distressed home conveyance", then it is burdened with requirements that apparently no one understands and no one knows how to lawfully abide by.

@Fred MoskowitzI think Fred hit nail on the head with his description.

According to your description, she was warned more than once and the damage is excessive and noticeable.

Be as descriptive as possible.