The best way to start is ALWAYS house hacking a small multi.

No, as I said this is my first investment.

where is this located? 

If under 50 the max is $69k.  

The best option is to put them on a payment program.

@Rachel Chioreanu unless your project is an apartment building or Class A SFR, a GC is usually a waste of money.What you probably really need is a Project Manager from a GREAT property management company.What's the scope of your project?

You can use Propstream to get information, but generally, the spend isn't worth it until you have an idea of what the plan is.

Keep in mind that this is a personal opinion from my own experience, and if the numbers work to you, go for it.

Is there a lien recorded on the property?

It looks like your family is all-in on RE, I'm happy for you guys & wishing you all the best.