I represented my self to save the buyers agency commission, and kept constant communication with the listing agent.

Lack communication skills3.

Appreciate you humor and serious contribution to the perception of OP to communicate at clear truth about what's being said ...

Do they communicate with you about being late?

I was hoping meeting bi weekly with or monthly with specific topics on the agenda communicated prior to meeting so get the most of our time and forces us to do research.

If you loose a deal don't blame the Realtor, most lost deals are because of decisions the investor makes, YOU  make the decisions not the realtor.KNOW YOUR NUMBERS, Don't expect your Realtor to estimate repairs for you, know what a contractor charges or what your lender will charge you for a loan.You and your realtor are like a pitcher and catcher, if you are not communicating ALL OF THE TIME, the other team wins.ROCKSTAR agents are a myth it's ROCKSTAR investors who make the decisions.

I was gearing my question towards the appraisal process, which I suppose I did a poor job communicating.  

We are not experienced landlords, this is our only rental, so looking back I guess we should have been more diligent....but we just trusted Mario.UPDATE: Mario from Bridgehouse and I are communicating on a daily basis and he asked that I post this update:As of Mon Aug 26, he has verbally agreed to pay our handyman bill of $185, the June rent of $1,400, and the damages to our home caused by the tenant.

Or is there an organization or government department to report HOAs to if they fail to communicate with home owners?

If I had multiple STRs I would probably have to go to a more professional accounting system.How do you communicate with the renters?