It is also FLAT unlike most multi neighborhoods. 

Aside from providing the basics (ie. listing tool to get the property published to 10+ major sites, scheduling tool to schedule viewings, tenant screening with comprehensive applications -- pulled reports from TransUnion, which include nationwide criminal background checks + credit checks + eviction history, digital lease creation tool, rent collection tool, and maintenance tracking tool), some services also offer your tenants additional capabilities which makes it an easier sell on your end when getting them to transition over (ie. their ability to report on-time rent payments to the credit bureaus; this can create an added incentive for making sure they pay that rent on time).

And run your screening thru them.

I want to think that amenities of the home, quality screened tenants, the location, and the price point are all selling factors.

Think about water access as well-a gentle hill vs flat land.  

It can also be a safety issue for yourself.From your post you appeared more concerned about getting the new tenant in paying right away then taking some time to assess the condition from the last tenant to get make ready and wait to screen for the best possible tenant after the unit has been properly serviced.Sounds like they liked the idea of the credit and then moved in and saw much more items wrong with the property.

Generally if you buy the best properties you can, I don't mean the most expensive,  and choose the best possible tenants via your screening process, you won't encounter problems

Hi JavonnI'm just now looking into it myself However, I do know other investors that are doing it here in LA  and they have had good luck with it You have to screen just the same what are you wondering

Qualification StandardsApplicants must meet minimum screening standards to be considered: Applicant must have current photo identification and a valid social security number. Applicant's monthly household income must exceed three times the rent.

Can always go RUBS, flat fee, etc. to recapture your water bill.Also regarding utilities, focus on what system is in place for your heating and AC with the multi.