In Newport News, check out Towne Bank and see what they're doing. 

Excellent point to consider!

He opened the coolest-looking excel model for a prospective property they were looking to buy out-of-state.

@Chris Mandle If you can't get any assistance I can refer a contractor that is an investor and works at a fair price and a waterproofing company that does excellent work and gives clients a discount as they have a partnership with my current brokerage

Great news for bird hunters that want shotguns, though!)

It's mostly bad news:  Short of tearing out the chimney, there's no way to rescue him. 

I suspect repairs will take 12 months and I will need 2 years to get the tenants to leave. not sure if the juice is worth the squeeze but the ability to project year over year costs, improvement work and the final refi must be out there in someone's excel folder. or am I over complicating things? 

Excellent advice from Jeff above. 2 thumbs up!

Did you wake up, grab your colada, and read the news?

We have multiple accounts that may be used to pay for maintenance/supplies, though, so we have to keep track of who/what account paid what invoice and reimburse appropriately.Keeping track of rent roll is just done with an excel spreadsheet and updated as things change, which inevitably means something is missed or not updated correctly or in a timely fashion.I know I can't explain everything that could use a good process re-make, so I thought I'd just ask how others are managing leases/rent roll, expenses/reimbursements, and anything else.