If at all possible, take video of the inside of each unit.

Maybe you could take a video with your phone and post it on the forums for suggestions.They say a "picture is worth a thousand words" for a reason.

Here is a video of the project I am working on for my aunt and uncle.

Just watched a video on BP about converting an old hotel into Studio apartments.

Trying to get clarity on this.  

I have sat through some extremely dry IRS video publications in my free time, and concluded for now I needed to raise some capital, make a soft entrance into the real estate investment world, and practice patience to avoid their heavy hand. 

I certainly would have questioned any drain service that could not get the drain opened in short order, and would have requested the video inspection to identify the blockage was due to failed pipes and not some obstruction that was dropped into the drains (yes, been there, done exactly that - the drain service "snake" hit something it couldn't clear so took a look at what turned out to be collapsed pipe; my unit was not uninhabitable for the time to cut out the pipe).Now, the question of a "reasonable" hotel rate is next; maybe you should explore that if you decide to be more fair and reimburse for hotel time at a more affordable location.And clear communication is necessary too - you made some statement that the tenant took to mean "go stay at some hotel courtesy of the landlord", and maybe you said it, maybe you didn't but it sure does not seem clear.

Yes it's a real product, google it and watch a couple of videos on how to use it.  

We've been working with a realtor who is willing to go to the various properties and take videos for us so that we don't have to fly to Florida every other week. 

Go on YouTube and watch videos on mortgage note investing3.