I am a new Investor and I dedicate a majority of my day farming areas, analyzing deals, and networking with buyers/sellers. 

I just passed my state,I went to Bob Hogue here in Florida, but no matter what school you go to it's your level of dedication to get it done that matters.

Hard work, and dedication.

WOW Tyler, you're dedicated :) I never considered converting a detached garage.

Dealing with stuff we don't have in MN - vog, termites and earthquakesI can also recommend the podcast called Afford Anything. 50% of the episodes are answering listener questions and 50% of those are dedicated to REI.

...Is there a customer service department dedicated to clients and that's their only job?

BiggerPockets webinars and books are helping me learn about house hacking, but I have yet to find resources dedicated to ADUs.

I think in the bigger pockets podcast #200, they talk about getting control of your life, and follow through, which they used the example of losing 10 pounds- you need to show dedication and make a real change in order to do so.

Do they have an in-house dedicated swat team that only works on reno loans?   

I'm dedicated to learning as much as I can before I jump into purchasing a property so I read the investing for beginners then after, I went ahead and purchased all the books that BiggerPockets had to offer along with Rich Dad, Poor Dad.