Then actually follow up, ask about the work quality, how many (if any) change orders those customers got hit with, was the contractor there when they said they would be there?

Just remember, never lose control of your deal.As far as marketing is concerned the Quality is in the Quanty.

questions: how did you ascertain the "quality" of the title co.? 

Given the market in DFW and a dearth of quality duplexes in the Far North Dallas area, it could be a great opportunity, depending on the location.

@Jamie Greenberg Came across this and I think it's worth the read for anyone interested in NPN. http://papersourceonline.com/dirty-little-secret-n...And actually, the article originated from a comment here on BP from @Don Konipol so you can stay on BP's site you'll just have to scroll a little to find it. https://www.biggerpockets.com/forums/70/topics/299555-re-residential-notes-quality-of-properties-and-forrates?

That being said I feel the franchise route will enable me to support such a growth model without compromising customer service and quality.

Risk is missing.I appraised notes, and assessing loan quality is a risk assessment, not primarily a financial assessment.

If the price is right for the area, then determine the quality of the cash flow: is the building under-performing?  

The school district is amazing and quality of life makes it a highly desirable rental market. 

My point is, what is left in the Palmdale/Lancaster population who will be renting houses is, less than high-quality typically?