We are all humans here, and we are fallible.  

Kiavi has invested a lot in technology and branding, but at the end of the day you probably are going to want a more personal service-oriented experience (a real human being!)

I find the criticisms so far to be more about human nature than Mark.

Because you are offering a quick and the fact that humans tend to want instant gratification your offer is likely to be accepted even if it’s less than the others.

No challenges on this one, but a lessoned that was reinforced on this one is "meeting in person whenever possible is helpful for humanizing the process."

This consumed three days of work * 5 people. (15 human days) Plus priming (2 coats of killz) and painting 4 people * 3 days (12 days). 

That is going to cost you in the end in either money, time, quality or your faith in humanity.

Elenis,Love this story and how human it is.congratulations!

Humans are funny creatures. 

The human brain is always in 100% support of it's host, so if you say you can't ___, your brain cements that as a fact, and places into subconsciousness that it is a fact that you can not, which reinforces your beliefs, and it becomes a spiral of a self-fulfilling prophecy.