I'm not a paid endorser, btw, but I just think there's good value add and I just hired our contractor through their network so I've benefited from their services. 

Are they a pain to service compared to standard machines?

Later they started to charge for that service and at one property the costs for the excavation/lateral was $9,000.

I will have the place cleaned and all repairs done. 

Send a camera down if possible to record the damage, collect invoices to repair, file a claim.Sorry, tradework stories like this are never ending it seems.

Also if you arent a warning incase you see the taxes paid last year from a primary owner you may have to pay more as you wont have that deduction in property value. https://www.phila.gov/services/property-lots-housing/propert... 

I am going to do extensive repairs to the complex meaning I will have to remove these tenants. 

We recently launched a self-service portal, and I think this may have been generated from that.

Recently DSCR (Debt Service Coverage Ratio) for residential properties has been the talk, you probably have seen most loan officers market the heck out of these in recent months!  

I recently got a few properties under contract in the Cleveland area and am looking for good contractors to make repairs.