The house has major issues and they just want to get rid of it2.

There’s a considerable amount of traffic and disturbance at times during the day but once evening comes it isn’t an issue. 90% of the people that use the parking lot respect my two parking spaces and don’t park in front of my house.

This inspection is normally just a formality looking for health and safety issues. 

The reviews were a joke and were probably because people didn't mind the issues when they were paying so cheap (we weren't paying so cheap but were traveling with our dog). 2 of the 4 burners on the stove were broken (I fixed one of them myself).

@Seo Hui Han,You certainly can 1031 exchange from your current commercial into a multifamily; no technical issues there.To speak generally, multifamily properties tend to have more stable cash flow but lower income potentials than commercial.

Sounds like a lot of the issues are related to proper communication from BOTH sides,

I have a couple properties and use Stessa as my property management app but they don’t yet have maintenance and issue tracking.

Murphy's law is the real deal so build your business like it.

What exactly do property managers do for this specific issue?

We have kept up on maintenance and we just renovated the lower level and upgraded the plumbing so we do not anticipate too many issues, but you never know what tomorrow brings when you have a 60 year old house!