The customer always thinks they're right and they're used to dealing with customer service reps from large corporations like Amazon etc. and don't always understand the perspective of the host as an actual person. 

Investment Info:

Single-family residence other investment in Devils Elbow.

5680 Sqft Design and build in 8 months

What made you interested in investing in this type of deal?
Making vision come t...

Opt for a property management company with deep regional expertise to get the most out of your investment.Property Expertise: Look for a firm that has experience managing properties similar to yours and is familiar with your asset class’s specific challenges.Company Culture: Choose a firm with a customer-focused culture that values team management and service, as this directly affects property performance.Market Reputation: Speak with local brokers and visit managed properties to get a sense of the company’s track record.By focusing on these factors, you can find a property management company that aligns with your goals and delivers real value.

It wouldn’t affect the price the customer’s paying and they might keep it cleaner.

But beside that what intrigue me is that if I am just investor and I want to have sustainable income why don't I just purchase those CLO at 7% or their notes that's also at 6.5% ; compare to riskier LP position.5.

Same here, when starting out, figuring out how to build something sustainable.

Also, I'm not sure if you're on the ProjectionLab Discord, but there's often customers looking for advisors using ProjectionLab to review their plan.

Obviously, that would not be sustainable.

Glad to hear you are OK and didn't sustain too much damage. 

I am currently using them and wanted a second opinion on their customer service with you.