I’m not familiar with what would cause QBO to lock and account.

If it is vacant, you have written notice they said they'd be gone, either let yourself in to double check they are gone (and if so change the locks) or post a notice saying you will be there tomorrow to enter the place.Nathan's message is perfect about telling them where to leave the keys and that you'll be by to do the move out inspecting in the morning....also about telling them what to do, not asking.When they are moving there is a lot to do and it is better they focus on moving than getting multiple messages and calls. 

Where can I find a reliable general contractor?

I too care about the reliable cash flow and not so much about the overpromised value add. 

Not only did we receive significant tax reductions, but the mere act of challenging the assessment locks the valuation in for three years.I'm PMing you with the contact information for the company that helped us in Atlanta!

It’s made tracking my finances accurately a real headache and has me questioning the platform’s reliability.

I talked to two different local credit unions about pulling 300K in locked equity out of our former primary home that we converted to a short term rental last year.

Also, as you highlighted the tenant base is highly reliable, with strong employment, security clearances etc.

Analyze properties using deal calculators and build a small team with a reliable real estate agent, contractor, and lender familiar with the Philly market.Good luck!

I no longer get tech support/updates, but the software does what I need it to do pretty reliably.