That is a very legitimate concern, but I wouldn't change your marketing campaign based on one caller who was mistaken anyways.

When handling the calls live I've noticed the callers expect me to know about their house since it looks like I personally wrote them a letter.

Caller: Hi, I was calling about the apartment for rent, is it still available?

Ok well this was a first. I talked to a lady who tore me up!! lol she unfortunately knew my father who has passed away and she was hitting below the belt to say the least!! I was a crook looking to scam people and my ...

He said that 20% is a very aggressive DP which will bring a lot of callers.

Which leads to my first question: How do you handle that caller?

Old Oriental Proverb: Before kicking sleeping trigger like Michael Quarles, you best have a plan to deal with the teeth!

Got a call on Monday who did not leave message, but after checking caller ID it was one of the recipients I mailed to.

The callers are then added to your "buyer's list" as to what they are looking for as far as a home is concerned.

I'm sure I'm not unlike most other BP users in spending a large portion of my workday talking on my bluetooth headset, but all too often the caller complains of poor quality until I take it off.