Your property management company can help once you own the property but up until then you need someone good on your side!!! 

They offer weekly training sessions on everything from investing and construction to vendor management, cash management, market analysis, and home underwriting.

I am a CT based investor, flipper and property management company owner.  

The current one lasted 8 years and needs to be replaced (as per what our property manager is saying)I heard front loaders could leak, so I typically only do top loaders for rentals.

@Bri Hall I am A managing partner at a company that facilitates full-scale flipping, lending, development and portfolio acquisition amongst other things.

I would try and manage it yourself if you have the time and effort. 

I am glad you highlighted the management piece as this is a crucial part of buying in another market.Excited that you are stabilized and are generating cash flow on that deal. 

My suggestion would be to cap your utilities at a certain amount and have Tenants pay anything over that amount.That will help you manage your expenses, and also allow Tenants to gage their usage each month, and make adjustments if they don't want to go over the allotted amount.As far as collection, provide the bill showing any overages and just have them pay for it along with their rent. 

Ive been using the same for many years now and its my foundation for operations, follow-up, workflow management and communications. 

You know just as well as I do that the entry level SFH turn key model is nothing but a money grab for the turn key providers and PM's who ultimately manage the properties for them.