Cody Lewis
Feedback Needed on Automated Messages
22 September 2024 | 25 replies
Don't forget that Airbnb is sending messages, as well, so you will be doubling up.I have 3 auto messages:(1) Booked instantly - I let them know we are looking forward to their visit and highlight the unusual things about the listing that they might have overlooked about the listing and let them know they can cancel within 48 hours.(2) Morning after check-in - Asking them how their stay is and if there is anything they need.(3) 5:00 pm the evening before check-out reminding them of the check-out time and instructions.8 days before check-in, I send them a manual message reminding them of the upcoming booking and asking them for their ETA for an in-person check-in or instructions if they'd prefer a self-checkin.
Timothy OConnor
DSCR Lenders willing to take a second position
21 September 2024 | 7 replies
Highlight the cash flow and equity in your property when negotiating with lenders, as this reduces their perceived risk.Ultimately, you may need to reach out to multiple lenders or brokers who specialize in DSCR loans to find one willing to take a second position.
Shane Bishop
Property Management Software
24 September 2024 | 17 replies
For example, RentRedi gave us some trouble in refunding a tenant's security deposit and the customer service representatives also notified me that there is currently not a way to refund a tenant's security deposit after 6 months once the deposit is made which concerned us with long term tenants.
Sokun So
Lodgify Co-Hosting & Inbox Access
22 September 2024 | 1 reply
Terrible software, terrible customer service, and terrible company.
Trent Reeve
Home Warranties for STR
23 September 2024 | 6 replies
Relying on a home warranty = bad customer service to your guests.
Maria Urich
Discount code for pro membership
21 September 2024 | 6 replies
I wanted to ask about pricing as well.I have reached out to support@biggerpockets twice (Feb 16th, Feb 19th), no response and reached out to the general customer service a few days ago, no response.
Isaiah Cortez
Need Advice on LLC Setup & Tax Strategy for Real Estate Investments
24 September 2024 | 11 replies
If you're looking for some unbiased feedback on services providers we get a lot of recommendations from our customers and networks and would be happy to pass these along.
Garrett Brown
Airbnb relaunches its "Experiences" category heavily
22 September 2024 | 13 replies
A call to customer service fixed this.
Faris Wright
Any highly recommended books for real estate?
18 September 2024 | 13 replies
I would like to know from other experienced investors some suggested books that highlights mindset, preparation for recession, finance and all things real estate.
John Mason
Profit from flips if I have 250 K capital
23 September 2024 | 15 replies
But the flexibility of your schedule, no boss or direct customers, and potential for a great year, and realistic expectation that you set make it all doable.