That seemed a little more hands off and easier to control if you will.

. :)  but my equity share is controlled via debt or direct ownership. 

For example, San Jose updated the rent control ordinance June 17 of this year.What is the PM's philosophy in handling tenant relations? 

So many things that are out of my control.  

Hiring a Property ManagerManaging Yourself:Control: You have direct control over tenant selection, maintenance decisions, and overall management style.Cost Savings: You save on property management fees, which can range from 8-12% of monthly rental income.Challenges: Being across the country means responding to emergencies or maintenance issues can be tough.

If you really don't value your agent's ability and think you can do it better, it's likely best that you 1) interview more to find one that you do trust, 2) go through the listing agent, directly, if you're that comfortable with handling your side on your own, or 3) maybe get your license so you can control your side of negotiations with the proper tools needed (MLS access with agent info, showings, contracts, tax records, uploaded listing docs like surveys, disclosures, broker assistance for questions, etc.).

If its "expensive", you would want to have control over making sure it wasn't damaged or lost or you wouldn't consent to it being removed at all.

I know from experience that things will ALWAYS COME UP IN RENOVATIONS and it can honestly be hard to agree on the allocated time for some of these changes)- Plus many more items - it's easy to get out of control with contracts. 

She mentioned they would like to have their own website where they have full control and can list all their properties available and potentially have them booked through this site to avoid fees associated with other platforms such as airbnb.

I only see one person giving you the correct advice.Your focus should be on paying off the debt, controlling your finances, and building your credit.